Shipping Policy
Shipping is handled by our print-on-demand vendor.
What is the cost of shipping?
We offer free shipping on all of our products!
Our prices may be a little higher than what you see elsewhere because we’ve built the cost of shipping into the price of each item. This allows us to offer free shipping with no surprises at checkout.
Rather than showing a lower price upfront and adding shipping fees later, we prefer to keep things simple and transparent. The price you see reflects not only the quality and care that goes into our products, but also the cost of getting your order to your door.
One price. Free shipping. No unexpected fees at checkout.
When will I get my order?
Usually, it takes 3–7 days to fulfill an order. After fulfillment, your order is shipped out.
The shipping time depends on your location, but can be estimated at 3-4 business days.
Estimated shipping & fulfillment time for mugs is 5-9 business days.
Estimated shipping & fulfillment time for apparel is 4-30 business days.
Estimated shipping & fulfillment time for posters is 5-14 business days.
These fulfillment & shipping times are estimates, not guarantees.
Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide!
We currently only ship to the U.S.A.
Please contacts us at info@cadencestudio.net if you'd like to see international shipping options.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
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Check your shipping confirmation email for any mistakes in the delivery address.
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Ask your local post office if they have your package
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Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at info@cadencestudio.net with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
Order Changes & Cancellations
Our fulfillment process is automated by a third party vendor and orders may be sent into production soon after they are place. If you need to change or cancel an order, contact us at info@cadencestudio.net as soon as possible. We will make reasonable efforts to accommodate your request, but change and cancellations cannot be guaranteed once production has begun.
Multiple Shipments
We work with print-on-demand fulfillment partners that may produce products at different facilities. As a result, an order containing multiple items may arrive in more than one shipment. If you receive only part of your order, please check your shipping confirmation emails for additional tracking information before contacting us.
